Individual and Family Dental Plans
Purchase Your Dental Plan Directly from Delta Dental of Massachusetts
The same great dental plans previously only available as part of an employee benefits package are now available to all Massachusetts residents!
Whether you don’t have access to dental insurance through your employer or you’d prefer to purchase coverage on your own, Delta Dental offers you 2 affordable options to quality dental care. Both plans give you access to the Delta Dental Premier Network, in Massachusetts 96% of dentists belong to the Delta Dental Premier network, this network is the largest in the country as well, with three out of four dentists participating nationally. For more details on Plan Designs and/or Current Rates, please click on the links below.
Enroll today
Enrollment is easy—Download an application by clicking on the Enrollment link below. Once you have completed the application, print and mail it to the address on the form. Be sure to include your first month’s premium payment along with your application. Your coverage will begin the first day of the month after your application is processed. Once your application is processed we’ll mail you a welcome kit that will include your Member ID Card, a Subscriber Certificate and Payment Coupons for making subsequent premium payments. You’ll also have an option to pay your monthly premium by automatic debit from your checking or savings account. It’s as simple as that!
Please note, you must be a Massachusetts resident to enroll in one of our plans.
Frequently Asked Questions
Please call our customer service at 800-872-0500 for further questions.
What plan options are available to individuals?
There are currently two plan designs available to individuals and their families; both give you access to the Delta Dental Premier network, the largest dentist network in the state, and in the country. Both plans have a $1000 calendar year maximum. View the Summary Plan Description for details on the types of services covered.
How do I enroll in one of the individual plans?
Enrolling is easy. Download an enrollment form. Complete it, print it, and mail it along with your first month’s payment to P.O. Box 843020, Boston, MA 02284.
Which dentists accept these plans?
Any dentist participating in the Delta Dental Premier network will accept this plan. In Massachusetts, 96% of dentists belong to the Delta Dental Premier network. This network is the largest in the country as well, with three out of four dentists participating nationally.To find a dentist click here.
Can I receive care from a dentist that doesn’t participate in the Delta Dental Premier network?
Yes, this plan provides coverage for care received from non-participating dentists, but it will be at a reduced level. The amount that Delta Dental will pay will be based on the maximum fee allowance for the geographic area in which the dentist practices, or the dentist’s submitted fee, whichever is lowest. You will be responsible for paying the difference between the dentist’s submitted fee and the amount paid by Delta Dental.
Who do I call if I have any questions about my plan?
For questions about services covered or an issue with a claim, please call our customer service team at 800-872-0500. For questions about the processing of your enrollment or the receipt of your premium payment, please call our partner Crosby Benefits Systems customer service at 800-462-2235.
How long will my rate be in effect?
After you enroll, your rate will be guaranteed for 12 months.
How often will I need to pay my premium?
Premiums are due on the first day of each month. Example: premium for the month of May is due May 1st.
What are my payment options for paying my monthly premium?
Monthly premiums can be paid by check or you may elect to have your premiums automatically withdrawn from either a checking or savings account. If you choose to pay by check you will receive payment coupons with your ID card in order to facilitate the processing of your payments. Please note: you will not receive a monthly bill. If you are paying by check, you’ll need to remember to send in your payment and payment coupon each month in order to maintain your coverage.
What do I do if I want to change my payment method?
You can change your payment method anytime by calling the billing number on your ID card.
When will my coverage begin?
Applications postmarked by the 20th of the month will become effective the 1st of the following month. Example - an application postmarked June 20 will have an effective date of July 1. An application postmarked June 21 will have an effective date of August 1.
Can I choose my effective date?
No, members are not able to choose their effective date. Effective dates will be based on when your application is postmarked. Please see "When will my coverage begin."
Up to what age will dependents on my family plan be covered?
Dependent children are covered up to age 26 or two years past their loss of dependent status under the internal revenue code, whichever occurs first.
Will I be subject to any waiting periods?
There is a six month waiting period on Type II services and a twelve month waiting period on Type III services. However, the waiting periods may be waived for former Delta Dental of Massachusetts members whose lapse in coverage does not exceed 60 days. Members with an in-force dental plan will be subject to the waiting periods under this policy.
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Individual Plan